How do you communicate the impact of interaction design across a distributed set of touch points, some online and some off? The most important skill that young interaction designers can develop is in video "sketching". Video plays a critical role in communicating new service and product concepts over time and place. There is no substitue.
(c) Robert Fabricant, Fast company, '5 lessons from the best interaction designs of 2011'
Example: Little printer from Berg
Lesson 6: NO piano!
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